FAQs 2017-06-26T17:17:42+00:00

Frequently Asked Questions

There Are Lots Of Questions When It Comes To Finding The Right Window Treatment!
Here Are Some Frequently Asked Questions:

How long does it take to recieve my window coverings once I place my order? 2017-06-21T21:28:03+00:00

That depends on the product ordered. Since custom window coverings are made to fit your specific windows, it is reasonable to expect quality, customized products to take a little longer. However, generally speaking, most products can be received and installed within 7-10 business days. Some products take longer due to the nature of the materials and extent of labor in manufacturing them. If you have a privacy issue, we would be glad to place temporary shades in your windows at no cost while you wait for your custom window coverings.

How do you pronounce “faux” in faux wood? 2017-06-21T21:27:00+00:00

It’s pronounced “foh” not “fox.”

What is the difference between blinds and plantation shutters? 2017-06-21T21:26:10+00:00

Plantation shutters derived their name from the window coverings used on the old plantation homes of yesteryear. They have thicker louvers than most blinds, and are permanently attached to the window frame. They offer a refined and beautiful finish to your window. We often refer to them as “furniture for your windows.” They are adjusted or tilted with a rod that controls all the louvers simultaneously. They are opened by pulling out the panel(s), much like a cabinet door. They cannot be raised or lowered like a blind. Faux wood and wood blinds often get confused with shutters, as they look similar to shutters from the outside. These blinds are attached with brackets only at the top of your window and fall freely to the sill. They can be raised or lowered and tilted opened or closed through the use of cord controls.

Why should I choose plantation shutters over blinds (or vice versa)? 2017-06-21T21:25:51+00:00

This is totally a personal preference. Both types of window coverings add beauty and function to your home. Both offer superior light control and insulation. However, shutters are the only window coverings that actually add resale value to your home. This means that whatever amount you pay for your shutters is likely to be added to the final selling price of your home. So, if shutters, though much pricier than blinds, are within your budget, consider them a worthwhile investment!

What’s the difference between wood and faux wood blinds? 2017-06-21T21:25:34+00:00


Faux Wood

Lighter in weight Heavier in weight
It’s real wood! Polymer material (e.g., PVC) made to look like wood
Recommended for large windows (due to lighter weight) Not recommended for oversized windows
Less resistant to moisture Excellent for windows with moisture issues
Large varieties of colors/stains Limited varieties of colors or grain-like veneers
Recommended for frequent need to lift situations Not recommended for frequent need to lift situations
Less resistant to damage More resistant to damage
Usually cost higher Usually cost less
Good insulator Better insulator than wood (up to 3 times better insulator than wood)
Aesthetic qualities of rich beauty, warmth and sense of strength Functional qualities: easy to clean; will not warp or bow
How do I measure for an inside/outside mount? 2017-06-21T21:24:40+00:00

We recommends a window covering professional to measure and install your window shadings for proper fit and function. General measuring guidelines for window shadings vary by type of mounting. For Inside Mount (IB) Measure the width inside the window in three areas – the top, middle and bottom and record the shortest width to the nearest one eighth of an inch. Repeat for length by obtaining three measurements on left, middle and right and record the height to the nearest one eighth of an inch. For Outside Mount (OB) Measure the width of the window opening and add considerations such as minimizing light leakage by adding a minimum of two inches per side. For length, measure the height at point of mounting and consider floor clearance, window sills and obstructions.

How should I clean my Shutters and Blinds? 2017-06-21T21:24:19+00:00

Use a clean, dry feather duster, cloth or vacuum with brush attachment to gently remove dust and debris. To ensure thorough cleaning, wipe the louvers or slats in the open and closed positions. Do not immerse the product in water or use abrasive chemical solvents. This may cause discoloration and the wood to warp. Ultrasonic cleaning is not recommended.

How should I clean my Honeycomb Shades? 2017-06-21T21:23:12+00:00

Use a clean, dry feather duster, vacuum with a brush attachment or compressed air/hair dryer at a cool setting to remove dust and debris. For spot cleaning, use a soft cloth or sponge moistened with lukewarm water. Add mild detergent if needed. Blot gently to avoid creasing the shade. Dry in the lowered position. For significant residue build up, professional ultrasonic cleaning may be used.

How does Optimal™ Antimicrobial Treatment work? 2017-06-21T21:22:35+00:00

Optimal™ starves bacteria of their nutrient and thus prevents the growth of germs. As Optimal does not use silver technology, it is UV stable and remains effective for years because of its inherently low water solubility.

“What does Optimal™ Antimicrobial Treatment works against?” is locked What does Optimal™ Antimicrobial Treatment works against? 2017-06-21T21:22:01+00:00

Staphylococcus aureus, Methicillin-Resistant Strain (MRSA), Listeria monocytogenes, Clostridium difficile, Staphylococcus aureus, Salmonella enteriditis, Klebsiella pneumoniae, Aspergillus niger, Pseudomonas aeruginosa, Penicillium purpurogenum, Bacillus cereus, Saccharmyces cerevisiae, Escherichia coli